Frequently Asked Questions

Everything you need to know about your Sveston shopping experience.

What is the average delivery time for my order?

Standard shipping typically takes 3 to 5 business days for domestic orders, while international shipping can take 7 to 14 business days depending on your location and customs processing.

Are Sveston watches water-resistant?

Yes, most Sveston timepieces are water-resistant. Specific ratings (3ATM, 5ATM, or 10ATM) vary by model and are listed in the product specifications on each item page.

What is your return and exchange policy?

We offer a 7-day hassle-free return policy. Items must be unworn, in their original packaging, and with all protective films intact to be eligible for a full refund or exchange.

Do Sveston products come with a warranty?

Every Sveston watch comes with a 1-year international movement warranty that covers manufacturing defects. Please retain your digital invoice or warranty card for claims.

Which payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, and offer Cash on Delivery (COD) in select regions.

How can I track my shipment?

Once your order is dispatched, you will receive an email and SMS containing a unique tracking number and a link to our courier partner's portal to monitor your delivery in real-time.