Returns & Exchanges Policy

At Sveston, we stand by the craftsmanship of our timepieces and offer a seamless return process for items in original condition within 14 days of delivery. We ensure that your satisfaction remains our top priority through a transparent and efficient exchange policy.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team via email or our online portal with your order number and reason for return.

• 2.
  Pack with Care

  Place the watch in its original luxury packaging, ensuring all tags, warranty cards, and protective films are intact.

• 3.
  Ship the Item

  Affix the provided return label to your package and drop it off at any authorized courier location.

• 4.
  Inspection and Refund

  Once our quality control team verifies the item's condition, your refund or exchange will be processed within 5-7 business days.